Kayiv Support
How can we help?
Find answers, troubleshoot issues, or contact our team for help with Kayiv.
Contact us
We typically reply within 24-48 hours
Direct channels
- • Email: support@kayiv.com
- • Tel: (+224) 664020776 / 664020893
- • Business hours: Monday–Friday, 09:00–17:00 (GMT)
Data requests:
For account deletion or data export, include your registered email and "Data Request" in the subject.
Send a message
Troubleshooting basics
- 1. Force-quit and reopen the app.
- 2. Ensure you're on the latest version
- 3. Check your internet connection or try another network.
- 4. If the issue persists, restart your device and try again.
Privacy & data
Kayiv is committed to user privacy. See our full policy or use the options below.
Request data deletion
Send an email to support@kayiv.com with the subject "Data Deletion Request" from your registered email. We'll confirm within 30 days.
Request data export
Email support@kayiv.com with the subject "Data Export Request". We'll provide a machine-readable copy of your data.